Perceived challenges and benefits of Business English learning: A case study at Universitas Catur Insan Cendekia
Keywords:
business English, Challenges, ESP, Students’ PerceptionAbstract
This study focuses on how fourth semester students in the Faculty of Economics and Business at Universitas Catur Insan Cendekia (UCIC) perceive about the English for Business course. Employing a qualitative descriptive method that includes both closed-ended and open-ended surveys, the research explores the difficulties encountered by students, the advantages they recognize, and their recommendations for enhancing the course. The analysis highlighted recurring challenges that include a restricted range of vocabulary, hesitation in oral communication, and nervousness during presentations. Additionally, students report feeling more driven, speaking more fluently, and having improved communication skills. Feedback from the students highlighted the need for more practical assignments, digital learning resources, hands-on learning opportunities, and real-world career-relevant content. These results highlight the need for learner-centered, adaptive ESP instruction that promotes academic growth and career readiness.
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