Legal Protection against Misuse of Personal Data of Financial Technology (Fintech) Users in the Indonesian Legal System: A Normative Analysis

Authors

  • Taupan Selamat Wibawa Universitas Swadaya Gunung Jati, Indonesia
  • Endang Sutrisno Universitas Swadaya Gunung Jati, Indonesia
  • Sanusi Sanusi Universitas Swadaya Gunung Jati, Indonesia

DOI:

https://doi.org/10.33603/hermeneutika.v10i2.12513

Keywords:

Legal Protection, Personal Data, Financial Technology (Fintech), Personal Data Protection, Indonesian Legal System

Abstract

The development of Financial Technology (Fintech) services in Indonesia has driven the transformation of the financial services sector through ease of access, transaction efficiency, and increased financial inclusion. On the other hand, large-scale processing of users' personal data poses various legal risks, particularly data misuse, unauthorized access, data leaks, and data utilization without user consent. These conditions indicate that personal data protection is a fundamental aspect in ensuring legal certainty, privacy rights, and public trust in the Fintech ecosystem. This study aims to analyze the forms of legal protection against misuse of Fintech users' personal data and examine its legal provisions in the Indonesian legal system. The study uses a normative juridical method with a statutory approach, a conceptual approach, and an analytical approach. The legal materials used consist of primary, secondary, and tertiary legal materials analyzed qualitatively using a prescriptive method. The research results show that legal protection for Fintech users' personal data is realized through preventive and repressive mechanisms. Preventive protection includes the obligation to obtain valid consent, the application of transparent data processing principles, restrictions on the purposes of data use, the application of information security standards, and the fulfillment of data subjects' rights. Repressive protection is realized through dispute resolution mechanisms, the imposition of administrative sanctions, civil liability, and criminal sanctions against perpetrators of personal data misuse, as stipulated in Law Number 27 of 2022 concerning Personal Data Protection, which complements the regulatory framework for the digital financial services and electronic transactions sector. However, the implementation of legal protection still faces various obstacles, including the suboptimal harmonization of sectoral regulations, supervisory challenges, and the need to strengthen compliance of Fintech providers with personal data protection governance principles. Therefore, strengthening regulatory synchronization, effective supervision, and increasing compliance of Fintech providers are necessary to realize legal protection that provides certainty, fairness, and benefits for users of digital financial services.

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Published

2026-07-12

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