The Influence of Work Ethic, Job Competence, and Perceived Organizational Support on Organizational Citizenship Behavior of Employees at an Indonesian State Enterprise

Abstract

This study examines the impact of work ethic, job competence, and perceived organizational support (POS) on organizational
citizenship behavior (OCB) among employees at an Indonesian state enterprise in West Java. Using Slovin’s formula, 75
employees were selected through simple random sampling. Data were analyzed via IBM SPSS 25, including validity and reliability
tests, multiple regression analysis, and t/F-tests. Results indicated that work ethic (β = 0.32, p < 0.01), job competence (β = 0.28,
p < 0.05), and POS (β = 0.24, p < 0.05) significantly and positively influenced OCB. Collectively, these variables explained 48.7%
of OCB variance (R² = 0.487), while the remaining 51.3% was attributed to unexamined factors. The findings highlight the critical
role of individual and organizational factors in fostering discretionary workplace behaviors, offering practical insights for
enhancing employee engagement in high-stakes industries