BUDIMAN, Totong. Pengaruh e-logistics dan e-service quality terhadap kepuasan pelanggan e-commerce dagangan mall. Jurnal Inspirasi Bisnis dan Manajemen, [S. l.], v. 6, n. 2, p. 169–178, 2023. DOI: 10.33603/jibm.v6i2.6397. Disponível em: https://jurnal.ugj.ac.id/index.php/jibm/article/view/6397. Acesso em: 1 jul. 2025.