Analysis of Hajj Management Policy in Indonesia

Authors

  • Nursahidin Universitas Swadaya Gunung Jati, Indonesia
  • Suryadi UIN Siber Syekh Nurjati, Indonesia
  • Mohammad Taufik Hidayat Universitas Swadaya Gunung Jati, Indonesia
  • Raden Mahendra Haryo Bharoto Universitas Swadaya Gunung Jati, Indonesia

DOI:

https://doi.org/10.33603/jshr.v5i2.11882

Keywords:

ONH Plus, Regular Hajj, Puroda Hajj, Public Policy, Hajj Management

Abstract

The Hajj pilgrimage is one of the Five Pillars of Islam, obligatory for every Muslim who is physically and financially capable. As the country with the largest Muslim population in the world, Indonesia faces significant challenges in managing the Hajj pilgrimage for its citizens. This study analyzes the Hajj management policies in Indonesia, focusing on the differences between Regular Hajj, ONH Plus, and Puroda Hajj, as well as the impact of Hajj loan schemes and the illegal practices of selling Hajj packages by travel agencies. The results indicate that the policies implemented by the Indonesian government still face various challenges, including long waiting lists for Regular Hajj, high costs for ONH Plus and Puroda Hajj, and risks associated with the sale of Hajj packages using non-Hajj visas. This study provides recommendations for policy improvements, including revising the queue system, stricter enforcement against illegal practices, and exploring alternative financing options that do not impose long-term financial burdens on pilgrims. It is hoped that these findings can contribute to the development of more effective policies in managing the Hajj pilgrimage in Indonesia.

References

Ahmad, S., Qamar, A. J., Bhatti, M. A. A., & Bashir, U. (2023). Integrating Islamic Ethics with Modern Governance: A Comprehensive Framework for Accountability Across Religious, Social, and Economic Dimensions. Al-Irfan, 8(15), 51–79.

Aldawsari, M., Hassan, D., Arbouche, O., Almijrab, A., Ahmed, M., & Shibani, A. (2025). The Challenges and Opportunities in Organisational Arrangements for Disaster Preparedness during Hajj. J. Eng. Manag. Stud, 1(6).

Alfian, R., & Rafianti, F. (2023). Problematics Of The Implementation Of Hajj And Umrah (Study Of Law Number 8 Of 2019 Concerning The Implementation Of Hajj And Umrah). International Journal of Management, Economic and Accounting, 1(2), 112–125.

Alvarado-Valencia, J. A., Tueti Silva, G. C., & Montoya-Torres, J. R. (2017). Modeling and simulation of customer dissatisfaction in waiting lines and its effects. Simulation, 93(2), 91–101.

Aziz, A., Syam, R. M., Hasbi, M. Z. N., & Prabuwono, A. S. (2023). Hajj Funds Management Based on Maqāṣid Al-Sharīʿah; A Proposal for Indonesian Context. AL-IHKAM: Jurnal Hukum & Pranata Sosial, 18(2), 544–567.

Bashir, H. (2024). Elucidating the role of contributors enriching spiritual and religious inspirations for the Muslims to perform holy umrah pilgrimage in Saudi Arabia. A prospective study: Umrah a spritual journey. International Journal of Innovation and Business Strategy (IJIBS), 19(1), 36–47.

Booth, A., Martyn-St James, M., Clowes, M., & Sutton, A. (2021). Systematic approaches to a successful literature review.

Chenaker, Z., & Bouhafs, S. (2024). Effectiveness of Hajj Cost Management by Tabung Haji and Lessons Learned for National Office for Hajj and Umrah, 12(2), 273–290.

Damari, C., & Mansfeld, Y. (2016). Reflections on pilgrims’ identity, role and interplay with the pilgrimage environment. Current Issues in Tourism, 19(3), 199–222.

Fenton, A. J. (2016). Combating Terror: Indonesia’s Legislative and Law Enforcement Response to Terrorism. Charles Darwin University (Australia).

Fink, A. (2019). Conducting research literature reviews: From the internet to paper. Sage publications.

Ginsburg, S. (2010). Securing Human Mobility in the Age of Risk: New Challenges for Travel, Migration, and Borders. Migration Policy Institute Washington, DC.

Head, B. W. (2022). Wicked problems in public policy: Understanding and responding to complex challenges. Springer Nature.

Hood, C. C. (1983). Appraising Government’s Tools. In The Tools of Government (pp. 132–152). Springer.

Husna, N. L. A., & Illahi, I. (2023). Analysis of waiting list and registration cancellations for hajj:(Case study: Ministry of religious affairs in Padang City). Transforma Jurnal Manajemen, 1(2), 105–110.

Janković, S., Perić, M., Alrawadieh, Z., Ažić, M. L., Frleta, D. S., Wen, J., Xu, B., & Directories, C. (2024). CASE STUDY EDITOR.

Jayaprawira, A. R. (2019). Analysis of the Implementation of the Islamic Contract Principle on Hajj Fund Management By Hajj Fund Management Agency (BPKH). KnE Social Sciences, 628–661.

Khan, N. (2022). Spirituality, religion and family therapy: Competing or complementary worlds? Research into the systemic training of Muslim community leaders. Context, 180, 14.

Ladki, S. M., & Mazeh, R. A. (2017). Comparative pricing analysis of Mecca’s religious tourism. International Journal of Religious Tourism and Pilgrimage, 5(1), 4.

Lasswell, H. D. (1956). The decision process: Seven categories of functional analysis. (No Title).

Mohammed, R. Y. M., & Yaqub, M. Z. (2024). The Role of Relationship Quality in Collaborative Knowledge Networks and Organizational Learning in Enhancing the Quality of Hajj Services. Organizational Cultures: An International Journal, 24(1).

Muneeza, A., & Mustapha, Z. (2021). COVID-19: it’s impact in Hajj and Umrah and a future direction. Journal of Islamic Accounting and Business Research, 12(5), 661–679.

Nipia, Y. O., Isnaini, D., & Setiawan, E. (2025). Strategi Bimbingan Manasik Haji:(Studi Pada KBIHU Al-Mabrur Kota Bengkulu). J-CEKI: Jurnal Cendekia Ilmiah, 4(2), 1961–1972.

Rhamadani, N., Wahyuni, E. S., & Muttaqin, F. (2024). Psikologi Haji Persfektif Manajeman. CV Brimedia Global.

Sabatier, P. A. (2014). Top-down and bottom-up approaches to implementation research. In Policy Process (pp. 272–295). Routledge.

Sanusi, M. H. J. (2021). Penyelenggaraan ibadah haji Indonesia dalam perspektif Maqāṣid Asy-Syarī’ah. Contemplate: Jurnal Ilmiah Studi Keislaman, 2(02), 24–71.

Taibah, H., & Arlikatti, S. (2015). An examination of evolving crowd management strategies at pilgrimage sites: A case study of ‘Hajj’in Saudi Arabia. International Journal of Mass Emergencies & Disasters, 33(2), 188–212.

Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356–367.

Weber, L., Müller, S., & Haase, K. (2023). Pilgrims’ satisfaction with metro operations during Hajj. Public Transport, 15(3), 651–674.

Downloads

Published

2025-09-01

How to Cite

Nursahidin, Suryadi, Mohammad Taufik Hidayat, & Raden Mahendra Haryo Bharoto. (2025). Analysis of Hajj Management Policy in Indonesia. Journal Socio Humanities Review, 5(2), 61–71. https://doi.org/10.33603/jshr.v5i2.11882

Issue

Section

Artikel

Citation Check